Terms and Conditions

Terms and Conditions 

Introduction: By utilising the services of Cape Lasers, its equipment and any associated parties or representatives, the client is bound to the terms and conditions herein.

Local Bookings: A 50% non-refundable deposit is required to secure a booking. If a booking is cancelled by the client for whatever reason less than 7 calendar days prior to the event, 100% of the contract shall become immediately due and payable by client.
International Bookings: This includes any client who may be based outside the borders of South Africa, or a local agency representing such client. A 50% non-refundable deposit is required to secure a booking and start work. The remaining 50% must be cleared in Cape Lasers’ bannk account at least 2 calendar days prior to the show date, or prior to any booked flights pertaining to the show, whichever may come first. The final show file shall not be released until full payment has cleared into Cape Lasers’ account. If a booking is cancelled by the client for whatever reason less than 7 calendar days prior to the event, 100% of the contract shall become immediately due and payable by client.

Late Payments: Late payments charged interest at the maximum allowable rate. The client is liable for all costs associated with the recovery of overdue payments and any damages arising our of a failure to pay.

Shifts: A technician’s shift is 8 hours per day and no later than 2am, with setup on the day of the event. Overtime rates will apply over and above this timeframe. Please make any special shift arrangements in advance.

Basic Requirements: Cape Lasers requires 2x dedicated 220v single-phase power outlets within 20 meters of operation area, with access to the breaker switches. The setup area should be free of obstructions and dangerous environmental hazards. It should be clearly demarcated and have restricted access to the public. Cape Lasers does not offer rigging services by default, and any rigging of equipment must be assisted by the on-site technical company.

Protection of Equipment: Security is to be made available to ensure that no equipment is stolen or tampered with. The equipment should be protected from precipitation. The client is fully responsible for all Cape Lasers equipment, and any damage or loss of equipment though any of the above means or otherwise, will be claimed against the client.
Laser Knowledge: It is the client’s responsibility to make all relevant personnel aware that flashing lights and lasers are a danger to: 1) those with epilepsy, 2) cameras and video projectors. 3) Any photosensitive equipment. 4.) Any persons on stage or near the laser equipment.

Electronic Faults: Due to the nature of electronic components, equipment can sometimes fail through no fault of the user. The client understands that rare electronic faults are unavoidable and hereby indemnifies Cape Lasers against and legal action or lawsuits relating to equipment malfunction or failure.
Waive: Client indemnifies Cape Lasers against, and hold Cape Lasers harmless from, any and all claims, actions, suits, proceedings, costs, expenses, damages and liabilities, including legal fees and costs, arising out of, connected with, or resulting from use or services, or the failure of equipment in whatever manner, including without limitation the manufacture, selection, delivery, possession, use, operation, or return of the equipment.

Digital Content Licensing: Digital Content refers to any digital product, item or file created by Cape Lasers and/or its affiliates for the purposes of fulfilling a client’s requirements. As Cape Lasers’ end product is in the form of a show or event, all digital content shall remain the sole intellectual property of Cape Lasers – which includes before, during and after a contract date, unless specified and agreed in advance in writing. Licensing for use of digital content is only valid for the dates noted in contract. Cape Lasers shall not be obligated to store any digital content after a contract date. If a client wishes to own the rights to such content and/or wishes Cape Lasers to store such content after a contract date, this must be negotiated and agreed in advance.

Entire Agreement.This instrument, plus the terms and conditions on the Lessor’s quote/invoice constitutes the entire agreement between the parties on the subject matter hereof and it shall not be amended, altered or changed except by a further writing signed by the parties hereto. It is the responsibility of the client to raise any concerns with this agreement prior to proceeding with any services.